CS
Carol Surprenant
Author with expertise in Customer Relationships, Behavior, and Loyalty
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Cited Author
Key Stats
Upvotes received:
0
Publications:
7
(0% Open Access)
Cited by:
8,140
h-index:
11
/
i10-index:
11
Reputation
Biology
< 1%
Chemistry
< 1%
Economics
< 1%
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Coauthors
M
Michael Solomón
J
John Czepiel
G
Gilbert Churchill
E
Evelyn Gutman
J
James Curran
M
Matthew Meuter